Norfolk Island is an Australian external territory in the South Pacific, located approximately 1,400 kilometres east of mainland Australia. Crime is virtually nonexistent, and the small community of around 2,000 residents is welcoming to visitors. The island's remoteness means that medical facilities at the Norfolk Island Hospital are limited; serious medical emergencies require air evacuation to Australia or New Zealand, which can be delayed by weather. The island can experience subtropical storms, and infrastructure is relatively basic. Travellers should ensure they have comprehensive travel and medical evacuation insurance before visiting.